The Hainan Airlines Tokyo Office operates from Tokyo, Japan, offering accessible and dependable customer service.
Hainan Airlines Tokyo Office Contact Number: (00)81-3-6269-9689
Email: customer.care@hnair.com
Working Hours: Monday to Friday 10:00-12:00；13:00-16:00 (Excluding Saturdays, Sundays and Public Holidays)
Hainan Airlines Tokyo Airport Office Ready to Help During Travel Days
Hainan Airlines functions out of Terminal 2 at Tokyo International Airport (Haneda Airport) , offering direct access to staff for quick help and solutions.
Airport Code: HND
Airport Address: Hanedakuko, Ota City, Tokyo 144-0041, Japan
Airport Contact Number: +81357578111
Map:
Contact Information of Hainan Airlines Corporate Office Headquarters
Hainan Airlines Headquarters, located at Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province, China (中国海南省海口市美兰区美兰机场路9号海南航空海口美兰基地21号综合办公楼), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Corporate HQ Phone Number | +86 898 6673 9961, +86 898 9533 9, +86-898-69965999 (International rates apply) |
| Corporate Office Fax Number | (86-898) 65802996 / +86 898 6673 9960 |
| Head Office Opening Hours | 8:30-12:30 am and 13:30-17:30 pm on working days |
| presidentmailbox@hnair.com | |
| HQ Official Website | https://www.hainanairlines.com |
Learning About Hainan Airlines Aircraft and Services
The fleet comprises a range of modern aircraft that support Hainan Airlines flights across multiple international routes, including:
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320neo
- Airbus A321
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A330-900
- Airbus A340
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-300
- Boeing 737-400
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767
- Boeing 767-300
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Dornier Do-328
- Dornier 328JET-300
Hainan Airlines Tokyo Office Addresses Complete Range of Travel Needs
To ensure a smoother journey, passengers can contact the Hainan Airlines Office in Tokyo for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection |
| Flight Ticket Booking | Corporate Rewards Program |
| Flight Ticket Rescheduling | Airport Counter Check-in |
| Flight/Visa Info | Delayed Flights |
| Flight Information | Immigration Services |
| In-Flight Wifi | Airport Facilities |
| Baggage Allowance | Receipts and Refunds |
| Flight Ticket Cancellation | Visa on Arrival |
| In-Flight Entertainment | Airport Facilities |
| Missing Luggage | Web / Mobile App Check-in |
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