The Hainan Airlines Ho Chi Minh City Office operates from Ho Chi Minh City, Vietnam, offering accessible and dependable customer service.
Contact Number: (+86)95339 or (+86-898)95339（International rates apply)
Email: customer.care@hnair.com
Working Hours: 8:30-12:00 a.m. and 13:30-17:30 p.m. on working days
Hainan Airlines Ho Chi Minh City Airport Office Ready to Help During Travel Days
Hainan Airlines functions out of Terminal 2 at Tan Son Nhat International Airport , offering direct access to staff for quick help and solutions.
Airport Code: SGN
Airport Address: Đ. Trường Sơn, Phường 2, Tân Bình, Hồ Chí Minh, Vietnam
Airport Contact Number: +842838485383
Map:
Contact Information of Hainan Airlines Corporate Office Headquarters
Hainan Airlines Headquarters, located at Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province, China (中国海南省海口市美兰区美兰机场路9号海南航空海口美兰基地21号综合办公楼), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Corporate HQ Phone Number | +86 898 6673 9961, +86 898 9533 9, +86-898-69965999 (International rates apply) |
| Corporate Office Fax Number | (86-898) 65802996 / +86 898 6673 9960 |
| Head Office Opening Hours | 8:30-12:30 am and 13:30-17:30 pm on working days |
| presidentmailbox@hnair.com | |
| HQ Official Website | https://www.hainanairlines.com |
Learning About Hainan Airlines Aircraft and Services
The fleet comprises a range of modern aircraft that support Hainan Airlines flights across multiple international routes, including:
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320neo
- Airbus A321
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A330-900
- Airbus A340
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-300
- Boeing 737-400
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767
- Boeing 767-300
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Dornier Do-328
- Dornier 328JET-300
Hainan Airlines Ho Chi Minh City Office Addresses Complete Range of Travel Needs
To ensure a smoother journey, passengers can contact the Hainan Airlines Office in Ho Chi Minh City for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection |
| Flight Ticket Booking | Corporate Rewards Program |
| Flight Ticket Rescheduling | Airport Counter Check-in |
| Flight/Visa Info | Delayed Flights |
| Flight Information | Immigration Services |
| In-Flight Wifi | Airport Facilities |
| Baggage Allowance | Receipts and Refunds |
| Flight Ticket Cancellation | Visa on Arrival |
| In-Flight Entertainment | Airport Facilities |
| Missing Luggage | Web / Mobile App Check-in |
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